Frequently Asked Questions
We only include the most common sizes of containers on the website, however, we can provide a much wider variety. Please contact us for further details.
What can I put into my DTS Waste commercial waste container?
If you have a container for Dry Mixed Recyclables, only the following materials can go into this: cardboard, paper, cans/tins and plastic bottles and film. These materials must be clean and dry. Contamination of this waste stream is a very serious matter and subject to extra charges, should it happen.
If you are unsure which type of container/service you have, you should be able to check on your DTS contract and/or Waste Transfer Note. The EWC code 20-03-01 refers to general waste/mixed municipal and the code 15-01-06 refers to dry mixed recyclables/mixed packaging.
It is a serious responsibility to ensure that your waste is correctly described, as transferring waste that is incorrectly described breaches environmental regulations.
Collecting and reprocessing general/mixed waste is a very expensive process and weight limits do need to be monitored. If you have received notice that your container is heavier than the assumed weight in your contract/waste transfer note, or you believe that it could be, we should be able to help. Waste reduction plans, to ensure that the heaviest types of materials are not wasted, for example, can often help. Please contact us for details, if you have any questions or doubts.
If I have a problem or complaint, is there anyone at DTS Waste Management I can contact?
We closely monitor feedback from customers, suppliers and others as part of our Quality Management System and welcome any comments. Any complaints, problems or suggestions can be sent to firstname.lastname@example.org.
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